Contact Us

At Essential Sporting, we highly value your feedback, inquiries, and concerns, and we are committed to delivering exceptional customer support. To ensure transparency and clarity in our communication channels, we have established this Contact Us Policy.

Contact Methods:

Customer Support Email: You can contact our customer support team by emailing us at We endeavor to respond promptly to all inquiries during our regular business hours. Contact Form: Alternatively, you can utilize the contact form provided on our website to submit your questions, comments, or requests. Kindly furnish us with accurate and comprehensive information to enable us to assist you efficiently. Response Time:

Our team is dedicated to providing timely responses to your inquiries. We aim to reply to all customer emails and contact form submissions within 24-48 hours, excluding weekends and holidays. However, please be aware that during peak periods, our response time may be slightly longer. Information Required:

To facilitate efficient and precise assistance, please furnish us with relevant details regarding your inquiry. This may include your order number, account information, or any other pertinent details related to your question or concern. Confidentiality and Privacy:

We understand the significance of safeguarding your personal information and privacy. Rest assured, any information you provide to us will be handled in accordance with our Privacy Policy. Your personal information will only be used to address your inquiry or request, and we will not disclose it to any third parties without your consent, except as necessary to fulfill your request or as required by law. Professional and Respectful Communication:

Maintaining a professional and respectful dialogue with our customers is paramount to us. We anticipate the same level of courtesy and respect from our customers when communicating with us. Please note that we reserve the right to decline or terminate communication that is deemed abusive, offensive, or in violation of our terms of service. Limitations:

While we strive to offer accurate and helpful information, it's important to note that our customer support team may not be able to provide legal, technical, or specialized advice beyond the scope of our products or services. For specific or complex matters, we recommend seeking advice from appropriate professionals. We genuinely appreciate your interest in reaching out to us, and we are dedicated to addressing your inquiries and concerns in a timely and supportive manner. Your satisfaction is our utmost priority, and we are committed to assisting you throughout your journey with Essential Sporting.